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Privacy Policy

This privacy policy sets out how Guild Homes uses and protects any information that you give Guild Homes when you use this website.

Guild Homes is committed to safeguarding the privacy of visitors to their Marketing Suites and website. Please read the following policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly. Any significant changes to this policy will be indicated on our website.

THE INFORMATION WE COLLECT

You are not required to provide information on the public areas of our website or in our Sales Centres. However, you may choose to do so by completing the forms in our Sales Centre or on our website and providing us with information about yourself, such as your name and address, so that we can respond to your requests for information.

We may collect the following information:

  • Name and Job title
  • Contact Information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers.

HOW WE USE THIS INFORMATION

We will only use the information you provide for the purpose indicated on the relevant form i.e.

  • To respond to requests for brochures or to answer enquiries
  • To register your name and address on the website if you complete a registration
  • To follow up a visit to a Sales Centre
  • To progress the purchase of your new home
  • We may use the information to improve our products and services

We may also use this information to telephone, e-mail or write to you about developments or other services which we think may be of interest to you. Information may also be shared between the selected business partners of Guild Homes to enable us to respond to your enquiries and requests more effectively and efficiently. We will not, in any instance, sell your information. All external companies are required to process the data in accordance with UK Data Protection legislation.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DATA RETENTION

If you submit your details for the purposes of enquiring about a specific property or development, the personal information we collect on the Site and that you provide when you contact us will be held for the period of time that the specific development is on sale, plus an additional 18 months thereafter (the "Time Period").

If you ask for your details to be applied to a new property or development the Time Period will begin again.

After the Time Period has elapsed, information that could be used to identify you personally will be removed.

YOUR RIGHTS

You have the right to apply for a copy of the information we hold about you.

You also have the right to unsubscribe at any time

If you require your record information to be removed or amended please contact sales@guildhomes.co.uk

COOKIES

What Is A Cookie?

Most websites you visit will use cookies in order to improve your user experience by enabling that website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site - for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites that run content on the page you are viewing ('third party cookies').

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what's in your shopping basket.

What to do if you don't want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

Cookie Settings

If you don't want to receive certain categories of cookies on this website, you can change your cookie settings via your browser; your browser help function will tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Note: This website does work without cookies, but you will lose some features and functionality if you choose to disable cookies. By continuing to use this site you are agreeing to the terms of this policy and our use of cookies.

1. Strictly Necessary Cookies

These cookies are strictly necessary to enable you to move about the site or to provide certain features you have requested. Without these cookies, we will not be able to provide certain features, such as login to member areas.

Cookie Name What does it do?
XSRF-TOKEN The cookie is set by Laravel, the platform our website is built on. The cookie is used for security purposes.
laravel_session Laravel uses laravel_session to identify a session instance for a user.
cookie-consent Used to understand the consent for the usage of cookies on the website.

2. Third party cookies

Some of our pages feature content from other providers. We don't have control over the cookie policies of these providers, but you can view them below and control your preferences via https://optout.networkadvertising.org/

Provider
YouTube
Google Maps
Facebook
Google
Matterport
Vimeo